Willoughby city officials have launched two new kerbside recycling services to support residents in managing waste more efficiently and sustainably.
Strategic Direction and Background
Willoughby’s latest waste service changes align with the long-term environmental objectives outlined in Our Future Willoughby 2036, the city’s strategic plan. The plan prioritises sustainability, increased resource recovery, and reduced landfill use over the next decade.
Mattress Collection Begins in August
From 1 August 2025, residents must book a separate kerbside collection for used mattresses and bed ensemble bases, excluding frames. The program introduces a new partnership with Soft Landing, a not-for-profit recycling organisation that processes up to 75% of mattress components. Recovered materials such as steel, foam, and timber are reused for items like carpet underlay and mulch or converted to energy.
This change aims to divert mattresses from landfill and improve material recovery across Willoughby.
HomeCycle Launches in September
Starting 1 September 2025, Willoughby households will also have access to HomeCycle, a free home collection service for hard-to-recycle materials including soft plastics, textiles, and blister packs. The program is particularly beneficial for apartment residents and others without easy access to drop-off points.
Residents can book pick-ups for up to 20 bags per collection. The service includes clear tracking of collected materials, providing assurance that items are being processed responsibly.
Supporting Broader Sustainability Goals
These additions directly support Willoughby’s environmental targets, including increasing the waste recovery rate to 80% by 2030 and achieving net zero community carbon emissions by the 2040s. Both services improve recycling access for materials not handled through regular programs.
Community Feedback
Consultation conducted as part of the strategic planning process showed strong support from residents for waste reduction and sustainability measures. These new services reflect that demand.
Next Steps
Residents are encouraged to schedule bookings for mattress or HomeCycle collections through the official waste services portal. The rollout marks another step in Willoughby’s efforts to support responsible waste management and environmental progress.
Published 21-July-2025
